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How to measure customer satisfaction
Knowledge
[…] customer satisfaction Satisfied, happy customers are vital for any business. Discover the customer satisfaction strategies and techniques […] how to measure customer satisfaction is essential for any new business. Get it right and happy customers are your biggest advocates - […] want to learn more about and then make a list of your top questions. Businesses tend to ask questions across a few areas to build an overall […]
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Are you one of the two thirds of UK parents who dream of flexibility?
Knowledge
[…] of British mums and dads want to leave work to start their own business for this exact reason. Often, it can feel like there's not […] quickly see how your time can be limited. The benefits of starting a business for parents We've previously looked at the many ways you can draw from your experience as a parent when starting a business . So, what are the other benefits most parents seek when making […]
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How to start an online shop
Knowledge
[…] for advice on how to plan and structure an online shop your small business. Starting an online shop means you can tap into an unlimited […] by location, your online store is an important part of your business strategy which will work for you while you sleep. How to plan […] trading online, understanding what you want to achieve for your business is critical to its success. Take the time to plan, so you can […]
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Inspirational advice from Black female entrepreneurs
Knowledge
[…] entrepreneurs Looking for inspiration and advice as a Black-owned business? Five Black female start-ups reveal the secrets of their success. Black female-owned businesses may face an uphill struggle according to research by the […]
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Networking – where to find support as a start-up
Knowledge
[…] Networking – where to find support as a start-up Every start-up business can benefit from good networking. Read our expert guide to […] and learn some tips for how to network the right way. As a start-up business, having a support network is invaluable. Networking connects you with other new business owners who are on a similar journey. It's a chance to learn […]
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Why marketing is important for start-up success
Knowledge
[…] your start-up grow and succeed, think about how you can market your business effectively. Strong marketing efforts can lead to a healthier business. Without marketing, you might struggle to reach your target audience even if your business offers innovative products or services that meet customer needs […]
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How to motivate staff
Knowledge
[…] workforce with our top ten tips for motivating your staff. Successful businesses typically have a strong focus on the people that work for […] that they can reap the rewards of an engaged workforce. Today's business leaders are increasingly positioning staff ahead of customers […]
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Setting up a website
[…] A website is a vital tool for your business. Websites can be cheap to create and for customers your business is just a click away via a search engine result or a link from […] your website address in all of your marketing collateral – from business cards to branded vans – and you’ve created a cheap way for […]
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Low-cost e-commerce platforms for your start-up
Knowledge
[…] to help; you need to find the right e-commerce platform for your business. What is an e-commerce platform? An e-commerce platform is […] stock and transactions, so you can have more time to spend in other business areas. Key features to look for in an e-commerce platform No e-commerce platform is a ‘one-size-fits-all’. By determining your business needs you can find a platform that best suits your […]
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Customer experience management for startups
Knowledge
[…] management for startups Customer experience is the relationship your business has with its customers. It covers any aspect of your business that the customer experiences. What customers think of your […] experience - the sum of all interactions a customer has with your business and what they feel about that experience. What is customer […]