Contact usThere are a number of ways you can get in contact with The Start Up Loans Company.
Do you have a question?
Before you get in touch, have you checked our FAQs page to see if we have an answer to your question?
We have answers covering a wide range of areas. Feel free to have a look.
If you need to speak with someone over the phone, please call 0344 264 2600**. Lines are open weekdays 9.00am to 6:00pm, excluding bank holidays.
Before you get in touch, have you checked our FAQ page to see if we have an answer to your question? We have answers covering a wide range of areas. Feel free to have a look.
**We are experiencing temporary technical difficulties and our our phone lines are currently closed.
If our FAQs section has not answered your question you can either complete the form below or call our customer service team on 0344 264 2600**, Monday to Friday, 9:00am to 6:00pm.
*Fields are mandatory
**Calls made to this number are charged in the same manner as a normal landline regardless of the phone provider or device. See here for more information.
Please note that our delivery partners may have less availability over the Christmas period. If you have any concerns or questions you can contact our customer services team during the hours listed above.
Connect with us through social media
To stay up to date with relevant news and events from The Start Up Loans team or follow what’s going on with other businesses in our network, connect with us through any of our social media channels.
Our registered address
The Start Up Loans Company
71-75 Shelton Street
If you would like to submit a freedom of information request, you can find instructions at the British Business Bank website.