Paid versus organic social media – how to leverage both

Social media opens in new window can be a valuable way for start-ups to stand out and attract customers.

At the start of 2022, there were 57.6 million social media opens in new windowusers in the UK, equivalent to 84.3% of the total population.

Most social media platforms, such as LinkedIn, Instagram opens in new window, Facebook opens in new window, and TikTok, allow creators to post both organic and paid-for content, with both types offering different benefits to businesses.

Paid-for social media is where you pay a fee to the social media platform to show your social media content to a specific audience.

Examples may be promotional posts offering a discount or a competition opens in new window that encourages potential customers to follow your brand.

Organic social media is content you create and publish for free on your social media profile.

It may or may not be seen by a large audience, potentially limiting its impact and effectiveness.

You don’t have to select just one option.

By using both paid and organic content, you may effectively increase your brand’s chances of social media success.

Read more about how social media can help your small business opens in new window.

What is paid social media marketing?

In simple terms, paid social media marketing is a form of advertising opens in new window.

A business pays the social media platform a fee to ‘boost’ its content to show it to more social media users than it would reach naturally – known as ‘reach’.

In theory, by increasing the ‘reach’ of your social media content, more people will engage with your social media profile, such as leaving comments or becoming new leads or potential customers opens in new window.

Post engagement can include likes, shares, website visits, and comments.

Paid social media content can take various forms, from posts, sponsored direct messages and influencer-generated content to pay-per-click (PPC) adverts and display adverts.

The cost of a paid social media marketing campaign will depend on what type of content you wish to boost and how long you want to boost it for.

The pros and cons of paid social media marketing

The pros

• may generate new sales leads
• can reach a larger audience
• targets ideal customers opens in new window with custom filters
• allows direct communication with customers to announce new products and updates
• may increase visitors to your website.

The cons

• it may not be a long-term solution as it requires continuous spending
• it can become costly depending on how often it’s being used
• there’s no guarantee you will get a return on the money spent
• it can require consistent monitoring
• it’s highly competitive.

What is organic social media marketing?

Organic social media marketing is creating original content opens in new window to share on social media platforms.

Businesses can use it to attract potential customers’ attention and showcase their brand’s personality and mission opens in new window.

As no money is paid to boost content, organic social media marketing takes a ‘slow burn’ approach, focusing more on building brand awareness and trust by engaging with the community it builds rather than quickly gaining new leads or sales.

Organic social media can take many forms, including blogs, articles, social posts and sharing of other creators’ content.

The pros and cons of organic social media marketing

The pros

• may help businesses establish their tone of voice and personality
• can bring clients along every step of the buying process
• can act as an additional channel for customer support opens in new window
• can allow you to build relationships with customers
• may increase brand awareness opens in new window.

The cons

• it may not be a quick solution – organic content may take months to generate momentum
• it can be negatively affected by a platform’s algorithm in terms of users reached, making it unpredictable
• you can only access your direct followers (those who follow or subscribe to your account).

How to create a hybrid paid and organic strategy

Identify the right approach for your goal

Neither paid nor organic works for every action or goal you want to achieve with your social media marketing strategy.

If you want to announce a new product launch or leverage some well-performing organic content, putting some money behind that content could help you achieve the results you are after.

But organic could be the best option if you want to engage with customers or provide customer support.

It may be a good idea to test different approaches to learn if paid or organic is the most suitable route for your marketing goals opens in new window.

Have a clear call to action

A social media post with no clear message or a call to action (CTA) can confuse potential customers and discourage sales or engagement.

Common CTAs can include asking your audience to visit your website, sign up for your newsletter opens in new window, take advantage of discounted products or services opens in new window you sell, or follow your business’ social media accounts.

With both paid or organic content, ensure your CTAs are timely and urgent – you want to encourage your audience to act now.

Use the target filters

While organic social media posts are seen only by your account’s direct following and via any hashtags you decide to use, paid social can be directed to appear in the feed of your potential customers.

All social media platforms provide a range of customisable filters for paid social media content.

These filters typically cover demographics such as age, gender, and location, as well as reported interests.

Using the filters provided for paid content can help boost your reach and put your content in front of a more defined and relevant target audience opens in new window.

Boost well-performing organic content

You may produce organic social content that receives a great response from your immediate audience, but how do you maximise that response?

On most social media platforms, you can pay to boost organic content to reach a wider audience beyond just your followers.

Doing this could increase the post’s engagement rate and your business’s brand awareness.

Find the right social media platforms for you

The goal of your content may not translate onto every social media platform.

For example, announcing a sale may work well on Instagram with your target customer audience but may not work as effectively with professional networks on LinkedIn.

By determining the goal of a piece of content before posting and then deciding which platform to best use, you could increase the impact of your content and meet your goal.

Download our free Start Up Loans Social Media Toolkit opens in new window to learn how to make social media work for your business.

 

 

Reference to any organisation, business and event on this page does not constitute an endorsement or recommendation from the British Business Bank or the UK Government. Whilst we make reasonable efforts to keep the information on this page up to date, we do not guarantee or warrant (implied or otherwise) that it is current, accurate or complete. The information is intended for general information purposes only and does not take into account your personal situation, nor does it constitute legal, financial, tax or other professional advice. You should always consider whether the information is applicable to your particular circumstances and, where appropriate, seek professional or specialist advice or support.