What is a delivery partner?
It’s important to us that we give all our customers every opportunity to succeed. Not only when applying for a Start Up Loan, but when setting up and running their businesses in general. That’s why we employ a national network of delivery partners whose experienced business advisers can provide the necessary support.
As well as helping applicants to prepare their business plans and cash flow forecasts, our delivery partners assess final loan applications and provide ongoing mentoring to people whose loan applications are successful.
When you apply for a Start Up Loan, we assign you to one of our delivery partners. Where possible, we try to match you with a delivery partner that operates in your local area. The delivery partner will pair you with a business adviser who will help you move things forward and be your key point of contact throughout the process.
Our delivery partners operate in various regions and industries across England, Wales, Scotland and Northern Ireland, and we work closely with them to ensure that, as an organisation, we're always making responsible lending decisions.
To make sure we can support you effectively, you'll only be able to work with one delivery partner and you won't be able to change this once you've submitted your application.