Whether you’re just starting out or you’ve already been trading for some time, now is a great time to try new things and refresh your business practice, so we’ve collated some fantastic tips to help you and your start up business thrive in 2016.
Treat customers like guests in your home
Delivering strong customer service is a surefire way to keep people happy and engaged, and ensure that they are a returning customer in the long run. Try thinking from the perspective of the customer to keep your service in top shape and word-of-mouth marketing high.
Go into the Cloud
As technology changes so do customer habits and business best practices. Stay ahead of the curve and embrace new technologies such as the Cloud to ensure your business stays relevant and accessible. You don’t need to use every piece of tech going but anything that will help streamline your experience and that of your customers is worth investigating.
Soak in as much advice as possible
Never be afraid to search for advice, and take in as much as possible. Speak to other start up businesses, industry experts, your mentor and more. You don’t have to take on every piece of advice you’re given, but external perspectives can prove invaluable and allow you to improve in ways you didn’t even think of.
Stay focused on your big idea
It can be easy to get sidetracked from your big idea, trying to take easier routes or changing things up too quickly, but it is important to maintain your passion and vision to avoid diluting your proposition. A strong vision gives you purpose and will also help customers understand what you offer and why.
Plan tomorrow tonight
Visualise what you want to achieve in a day the night before to ensure you fly right out of the blocks in the morning. Even making simple decisions like what you will wear, what you’ll have for lunch or how you will get to work will reduce time and energy dedicated to such thoughts the next day and allow you to focus on what is important.
Prioritise what matters
By deciding what ‘has to be done now’ and what can wait, by slowing down and assessing, you’ll be able to avoid getting too overwhelmed and becoming unproductive. Be sure to keep an eye on your priorities as they will change, but breaking things down into Important and Urgent, Important but not Urgent, Urgent but not Important, and Not Important or Urgent, will help keep you focused and on track.
Do you find your mind wandering all too often? Try unplugging the internet for an hour, log out of Facebook, or turn off Whatsapp. You might just find that what would have taken you a few hours can take half that without breaks to look at status updates or to surf latest news stories.