CHAT WITH AN EXPERT 
An online presence can be one of the first things a potential customer seeks out for information about your brand so an inaccessible website may...
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Read article While the Covid pandemic and government lockdowns allowed some to make their business dreams a reality and earn some extra income, it hasn’t...
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Read article What customers think of your brand, products and services creates an emotional connection that builds customer loyalty. Central to this is customer...
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Read article With businesses facing fines of up to €20m or 4% of worldwide turnover for a serious data breach, it pays to take steps to protect customer...
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Read article Successful businesses understand that knowing your customer is vital to growth. Knowing how to store customer information and how to best use it is...
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Read article Finding out if customers are happy can help you improve your offering and grow your business. The result: more satisfied customers who are willing...
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Read article Keep customers coming back for more with our guide to developing and retaining your best customers for less through customer service, loyalty...
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Read article Satisfied, happy customers are vital for any business. Discover the customer satisfaction strategies and techniques you can use to measure your...
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Read article Every business faces difficult, demanding customers at some point but resolve the situation quickly and you’ll keep them as valuable...
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Read article Discover what your customers think about your business, goods and services with our guide to creating a customer survey and the questions to...
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Read article Getting customer service right is vital for a new business. Not only is it part of the overall experience your new business offers, get it right and...
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Read article Good customer service helps keep customers loyal and spending more, and lowers your marketing costs by attracting new customers to your business....
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Read article Know what you are selling and know your customers. As a start up business, breaking into a market, trying stand out from the crowd and encouraging...
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Read article Starting a business can be a daunting experience, even without the threat of competition, considering risks businesses face and customer complaints....
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Read article Attracting loyal customers to your business is vital but how do you do it? We asked Lorna Bladen, Head of Partnerships at award-winning telephone...
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